Return Policy

• You have 14 calendar days to return an item from the date you received it
• The issue must involve a defect in the product or a misrepresentation (such as receiving the wrong item)
• We will request a photo of the product for verification

How to Return an Item

1. Send an email to support@mrktbeater.com with:
• your order number
• a detailed description of the problem you have encountered
• pictures or videos of the problem
2. Once we have verified that your return request matches our policy, we will issue you a return label at the expense of the seller

Refunds

Once we receive your item, we will issue refund wihtin 3 calendar days. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. Refunds on products purchased from Apple using an Apple Gift Card (or previous generations of Apple gift cards) will be issued to you as an Apple Gift Card by email. If you’d like us to send you a physical Apple Gift Card by mail, ask the representative helping you. Products paid for using your Apple Account Balance will be refunded to your Apple Account Balance. If you paid for any portion of an item with your Apple Account balance, and are owed a refund for returning or cancelling it, we issue that portion of refund back to your Apple Account balance. However, we will issue this refund amount on an Apple Gift Card by email if your Apple Account balance is at or near the maximum limit.

Within 7 working days of the seller receiving the defective/misrepresented item, we will issue your full refund

How to request a refund: Please contact us at [your email] with your order number and a description (or photo) of the issue. If your request is approved, we’ll process your refund to your original payment method. Note: We do not offer returns or refunds for reasons other than defect or misrepresentation.